The Truth About Deep Cleaning vs. Surface Wiping

By Tetiana Grytsai, Founder of Velanna Home.

You know that feeling when you walk into your home after a cleaning service and it looks okay… but something feels off?

The counters are shiny, but there’s dust clinging to the baseboards. The bathroom mirror sparkles, yet the corners of the tub still hold grime.

Within days, it all feels grimy again.

That, right there, is the difference between a surface clean and a true deep clean.

What Most “Deep Cleans” Miss — and Why Clients Are Frustrated

Too often, what’s advertised as a deep clean turns out to be just a surface-level wipe-down.

We’ve heard the stories — floors left dirtier than before, entire rooms untouched, dust still hanging on fan blades, and baseboards neglected.

Clients pay a premium expecting a reset, only to feel like the job was rushed, incomplete, or simply ineffective.

And the worst part? The grime comes back fast — because it was never really gone.

At Velanna Home, we believe deep clean should mean exactly that: a comprehensive, detail-oriented cleaning that doesn’t cut corners, skip the tricky spots, or use generic products that push dirt around instead of removing it.

White-Glove Standards: What We Stand For

Our signature White-Glove Standards™ represent excellence in everything we do — from how we communicate, to how we clean, to the way your home feels the moment you walk in.

It’s not just a phrase — it’s our philosophy. One rooted in precision, integrity, and an unwavering attention to detail.

We use professional-grade tools, uphold the highest standards, and treat your home with the same care we’d expect in our own.

Recently, someone who’s known me for years said something that stayed with me:

“Knowing your precision, your attention to detail — your high standards in everything you do — I just know your clients are lucky to have you. Your company will be successful. You’ll be fully booked in no time.”
– Laurie McLeod, Calgary AB

It wasn’t just a kind compliment — it was a reflection of how we do things at Velanna Home.

We hold ourselves to a higher standard because that’s who we are.

We don’t settle for good enough.

We aim for exceptional.

What Makes Our Deep Clean Different

We Don’t Watch the Clock, We Watch the Results. Many companies charge by the hour and stop when time is up. We prioritize quality over speed. Our estimates are built to allow time for excellence.

We Don’t Just Wipe. Our teams don’t come in with dollar-store wipes or spin mops. We use professional-grade tools, microfiber cloths designed to lift and trap dirt, colour-coded systems to prevent cross-contamination, and commercial vacuums with HEPA filters that actually clean the air as we work.

Every Surface Gets the Attention It Deserves. That means fans, vents, light fixtures, window tracks, baseboards, behind and under furniture, inside cabinets, under appliances — we don’t “skip” or “come back to it next time.”

We Scrub, Wash, and Buff Where Others Wipe. Grout lines? Degreased. Faucets? Polished. Shower corners? Scrubbed. We don’t just make things look clean; we make them feel clean to the touch.

Why It Matters

A surface clean might hide the mess for a few days. But a true deep clean transforms your space. It improves your air quality, extends the life of your surfaces and fixtures, and most importantly, it gives you peace of mind.

Clients who come to us have often tried other services and felt disappointed. They’ve walked into a “freshly cleaned” home that didn’t feel clean. Our mission is to change that experience.

When we say deep clean, we mean:

• No dusty baseboards
• No untouched showers
• No grime under the fridge
• No skipped tasks
• No excuses

It’s About Trust

When you welcome Velanna Home into your space, we know you’re trusting us not just to clean, but to care. We honor that by upholding the highest standards — the kind you can feel in every detail, from the way your mirrors shine to the crisp smell of a home that’s truly clean.

We’re not here to “tidy up”. We’re here to help your home breathe again.

Experience the Velanna difference. Where white-glove standards aren’t a luxury — they’re our baseline.

Special Offer

First time booking with us? We offer 5 hours of deep cleaning for only $195.

It’s more than a discount — it’s our way to welcome you to Velanna Home.